Service Uptime

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The service uptime for any shared website hosting account is of essential importance. If you use a web server which has regular issues and your site is not available for long periods of time, it is more likely that visitors won't come back. In case you have an online store, for instance, it will mean lost customers and less financial gain. Your sites could even get penalized by search engines like yahoo with lower rankings regardless of how good their content is. To prevent this sort of scenario, it is best to always make sure that the hosting service you receive is stable. This way, the success of your site will depend entirely on its content and your advertising and marketing campaigns and won't be affected by hosting-related issues that you've got no control of.

Service Uptime Guarantee in Shared Website Hosting

We guarantee 99.9% server uptime for each shared website hosting account on our web servers. We take advantage of a high-tech cloud Internet hosting platform in which each and every part of the web hosting service is managed by a separate group of servers, therefore if one server fails, the other ones inside the cluster are going to take over right away. The cloud platform also decreases the overall load substantially, therefore the website hosting service is much more stable compared to a service by which everything runs on a single machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to ensure that your internet sites will remain online no matter what. Hardware and software firewalls warrant the proper performance of your servers in the event of DDoS attacks while in the case of any software trouble, we have administrators keeping track of the web servers 24/7.

Service Uptime Guarantee in Semi-dedicated Servers

Our semi-dedicated server packages include a 99.9% uptime warranty. In fact, you'll not notice any downtime or service interruptions at all because of the fact that we use a cutting edge cloud platform and rather than managing everything on one web server like most providers do, we have different clusters of web servers that manage every service - files, e-mails, CP, databases, and so forth. We also have a custom load-balancing system, so our hosting service is far more stable in comparison with what you would usually find on the market. To make sure that nothing will disturb the work of your Internet websites, our server facilities have diesel backup generators and a few different Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and professionals overseeing the web servers 24/7 to tackle any software issue that may appear.

Service Uptime Guarantee in VPS Servers

When you get a Virtual Private Server through us, we warrant that the physical server your account is set up on will be working at least 99.9% of the time. While we cannot control what you’ll do with the VPS and what you install on it, we're going to make certain that the main machine is going to work 24/7 without any disturbances. Our facilities have redundant Internet providers as well as backup power generators to ensure the constant work of all web servers placed there. If you experience an issue with any virtual server on the physical one, we have a team of expert admins to resolve it in a very timely manner and to to guarantee the other VPS server accounts in that server aren't going to be affected. We use only new, diligently tested hardware components for all of the web servers in which new virtual accounts are created.

Service Uptime Guarantee in Dedicated Servers

If you buy a dedicated server from us, we guarantee that it's going to be working at least 99.9% of the time. To begin with, your website hosting server is going to be assembled with new and extensively tested hardware components and we will not do any compromises about that. Our data center in the center of Chicago offers powerful diesel backup generators, so in the case of an outage your machine will still be working and with a number of redundant Internet service providers, your websites are going to be available if there's any connection difficulty. In case there is any unexpected circumstances, we've got skilled system admins which keep an eye on all machines constantly and they can take action instantly to resolve the problem in a very timely manner. Last but not least, our web servers have software and hardware firewalls to prevent the unwanted traffic in the event of a DDoS attack.