Despite the fact that this is not the most importantfactor in order to distinguish a reliable shared website hosting supplier from a bad one and a reseller from an actual supplier, having the option to call and consult with a live person is a sign that you aren't dealing with a one-person service provider and that you'll be able to get in touch with somebody if you're in need of help. The telephone support for hosting services may range from standard to experienced, therefore the issues which can be resolved through a phone call vary based on the particular company. In most cases, these matters are simpler and feature billing or first level tech issues since more difficult tasks generally require a support ticket where both you and the administrators can follow what is going on with a specific situation. Nevertheless, having the option to call your service provider can save you a lot of time and efforts for the multitude of small issues which will eventually appear when you manage your web hosting account.

Phone Support in Shared Website Hosting

If you decide to get one of our shared website hosting, you'll be able to connect with our customer support crew via phone for 14 hours a day. We can assist you in choosing the proper plan for your web sites since we think that it is better to discuss these issues with a live person. In case you already own an account, we will assist you with any kind of sales/billing questions and / or general matters, even with some tech matters that don't need too much time or escalation to a system administrator as it will be more appropriate to open a support ticket for time-consuming matters and have the communication in one place. We now have phone numbers in the United States of America, Great Britain and Australia, so you are able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hrs a day as part of the support services for each semi-dedicated server package that we provide. Due to the fact that some issues are more complex and time-consuming, you will have to open a ticket in case you come across such a problem, still for all your billing, general or small-scale tech issues you can always give us a call and we will assist you immediately to save you the time you'll have to spend on opening a ticket. Even if you don't have an account yet, you'll be able to find out whether you can host your websites on our state-of-the-art cloud platform or you can get any other general info about our semi-dedicated solutions. We have local phone numbers in the United States of America, the UK and Australia along with a worldwide number, therefore you can call the one which is closer to your location.