SSL Certificates

The WHOIS information associated with your domain name becomes freely available to everyone after the registration process itself. You’ll be able to elude that by activating an Whois Privacy Protection service for your domain name. With it, your own personal or corporate details, including your name, email and street address, will be substituted with fictional info. To order Whois Privacy Protection for your domain name, simply choose the domain and then click on the Whois Privacy Protection button to request the activation of this feature.

This given service is available with the majority of the generic and country–code top–level domain names that we are offering. Check out the TLD information page on our site to find out which domains are Whois Privacy Protection–eligible.

With our web hosting Control Panel, domain parking is simple and fast. You only have to define the domain you want to park and to select one of our parking templates – Under Construction or For Sale. Host Mates’s clever system will park your domain instantaneously with zero waiting time. In case you need to un–park it, this can be achieved with a single mouse click.

If you desire to lend a unique individual touch to our domain name parking themes, you can also insert a custom message.

In case you have a standalone domain name with Host Mates, and yet you also desire to take advantage of our cloud hosting plans, you’ll be able to do this at any given monent with just several simple clicks of the mouse. You will retain your Control Panel and will also be able to manage your domains, web sites and billing transactions from one place.

Also, you’ll be able to take advantage of all the bonuses associated with our cloud hosting packages, including a cost–free domain name registration option.

If you need to point your domain name to some other web site or a subdomain to another section of your website, we have the most suitable solution for your requirements. You will no longer need to resort to URL forwarding approaches – you can perform these tasks via our handy domain name redirection tool.

All you need to do to redirect your domain name is define where it should lead. Our intelligent system will do the rest and your domain will begin to point to the preferred location straight away.

Your domain name’s WHOIS info shows your official contact details and it needs to be kept accurate all the time. In case your e–mail changes, or if you desire to transfer the ownership of your domain to somebody else, you will need to update your current WHOIS info straight away.

With the point–and–click Domain Manager tool, you’ll be able to quickly change the WHOIS information for one or multiple domain names simultaneously! All the changes that you’ve made will be reflected live momentarily! Please don’t forget that not all domain extensions support this functionality, so first see on our website if this feature is offered for the domain name that you mean to update.

A 24/7 technical support service is included in our domain management plan. Our technical support engineers are prepared to help you with any problem that you might have registering, transferring or managing your domains. For instance, if you have to edit your domain name’s name servers, but do not know how to do that, just let us know and we’ll help you.

You can get in touch with our technical support team representatives via email or via the ticketing system. You can also use the telephone or the live chat service during work hours. We offer a 60–minute helpdesk ticket response guarantee.

With the aid of the Wildcard DNS option, you will be able to make all your active subdomains load the main page of your web site. For example, if a person types in any.domain.com or smth.domain.com, they’ll go to http://domain.com/.

You might need the Wildcard DNS option for a multisite app such as Joomla^™ Multi–Site or WordPress.

To activate a wildcard domain name, navigate to the Domain Manager section of your Control Panel and press the Add Host button on the right. At the bottom of the list of options, you will see the Wildcard Domain tickbox.

In every section of Host Mates’s web hosting Control Panel you will find a huge collection of informative how–to video presentations. They offer solutions to all commonly experienced issues and will reveal to you the right way to execute a certain operation.

You can also examine our F.A.Q. library, which includes comprehensive how–to guides and manuals. Or you can contact our 24/7 tech support team – the average tech support ticket response time is 20 minutes.